Refund policy
Last updated 24 October 2026
14 days, full refund, no questions asked.
- Applies to Solo, Agency and the first payment of Agent.
- Email us with your order number and we'll start the refund within two business days.
One-time licenses (Solo and Agency)
If PressBridge isn't right for you, ask for a refund within 14 days of your purchase and you'll get the full amount back. You don't need to give a reason.
Agent subscription
The first payment of an Agent subscription can be refunded in full within 14 days. After that, you can cancel at any time and you won't be charged again; the subscription keeps working until the end of the month you've paid for. Later monthly payments aren't refunded for part of a month, unless the law where you live requires it.
If you were charged for a renewal you didn't intend, for example because you forgot to cancel, write to us within 7 days of that charge and we will refund it if you haven't used Watch since the renewal.
How to ask for a refund
- Email pressbridge.support@gmail.com from the address you used to buy, with your order number (it's in your receipt).
- We start the refund within two business days and confirm by email.
- Our reseller, the merchant of record named on your receipt, returns the money to your original payment method. It usually arrives in 5 to 10 business days, depending on your bank.
You can also ask the reseller for a refund directly, through the link in your receipt.
After a refund
Your license ends when the refund is made. Please stop using the paid edition and delete your copy. The free edition stays available on GitHub.
Your legal rights
This policy adds to your rights as a consumer; it doesn't replace them. If you live in the EU, our 14-day refund gives you at least the same time as the legal right of withdrawal, whether or not you've already downloaded the software.
The full conditions of sale are in our Terms.